PS5 Send In Service
Send in your own controller to be customized and save big. By you providing the controller you can save almost 60% on our custom Luxury Controllers.
Your controller will be inspected when we receive it. Dirty controllers may be subject to a cleaning fee. You will be emailed before this service is preformed.
Steps To Complete The Send in Process
- Select the Design you desire from the available options and Complete your purchase.
- Print your invoice or write your order number on a note. (You will be including this in your box so when we receive your controller we will know it belongs to you)
- Package the controller securely in a box with bubble wrap, craft paper, or any other materials that will keep it safe during transit.
- Ship the Controller to:
329 Church Street
Wise Virginia 24293
- After you ship the controller email the tracking number and your order number to email@example.com
- Once we receive your controller we will email you confirming we have received it.
- Processing begins after we receive the controller and inspect it. We will begin building your order soon after. (Build times are the same for send in orders as new orders)
- Once your order is complete, we will ship it back to you and update your account with tracking information.
If you select to have your name etched into the controller we place it where it is always visible and easily legible below the Mic Mute Button.