We build each controller at the time you place the order. When ordering from us your not just buying the same controller everyone else buys. We hand craft your specific order specially for you. This is why you can add your name, change the colors, and customize the order the exact way you want it.
If you select fast processing time, you jump to the front of the build line! Usually we complete your order in half of the current standard build time.
If you need your order faster please email us!
You can! While we were updating our site we locked all customer accounts for your safety.
Existing customers please follow the instructions below to access your new LaZa Modz Customer Account:
1.) Navigate to the log in page and select “create a new customer account”
2.) Use the same email that you previously used to set up your original customer account.
3.) Re-enter your password and billing data.
4.) Once you have completed the above steps you will be able to re-access all of your account information and see your current order status.
We ship all over the world. Shipping costs will apply, and will be added at checkout.
It depends on where you are. We select the fastest delivery method possible based off your location.
We also offer Overnight Shipping.
Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help.
We accept returns on orders that are not customized.
Just email us directly and we’ll take you through the process.
This is what we do! Customization is literally in our name. If you can't find something you love simply email us and we will help you place an order for your dream controller!
Take a look at our Instagram for all of the unique one off designs customers have ordered!
Absolutly! Please contat us via email at firstname.lastname@example.org and let us know what specific custom design you are wishing us to create for you!
Yes, you may place as many orders as you like! Please be aware of our processing times for each product you wish to order because they may differ. We also reserve the right to limit orders in the event of limited inventory.
Our warranty covers any defect or malfunction resulting from the build process and does not cover issues caused by external heat, moisture, and/or physical damage that is observed within the warranty period.
Our warranty covers the work we preform. Including cleaning, jammed buttons from dirt and debris, and other issues that would arise from time of use.
Warranties regarding mic and charging port issues caused by physical damage are evaluated on a case-by-case basis. On occasion, issues may be able to be resolved by the customer with guidance from our support staff that will not void warranty.
You can contact us by phone at 888-990-MODZ(6639) or via email at email@example.com